Acumatica - ERP
Acumatica - Cloud ERP provides all of the features of traditional accounting, financial, and ERP software, but is web-based so it is less expensive to maintain, centrally managed, and accessible from anywhere.
Customers can purchase a license and install the software in-house or purchase an annual service (SaaS) and eliminate the need to manage software and servers.
Acumatica allows customers to switch between SaaS and on-premise deployments as their business needs change.
Faveo is a helpdesk ticketing software for receiving, managing and reporting on incidents or support requests by customers.
Anybody can submit their requests via the web portal, email, or social network channels connected to the software.
Faveo is one of the few systems that implement IT Service Management best practices, allowing for customized Service Level Agreements (SLAs) for different types of issues that customers may raise.